Website maintenance & support
Updates, security, backups and fixes for Shopify, WordPress and custom sites — handled every month by developers who know your code.
Quick answer
Website maintenance keeps a site secure, fast and working after launch. It covers software and plugin or app updates, security monitoring, backups, uptime checks, speed and SEO health checks, and small fixes and changes. Regular maintenance prevents most emergencies — and when something does break, a team that already knows your site fixes it fast.
What we look after
One monthly plan, one team and one place to send every request.
Get a fixed quoteTheme updates, app reviews, fixes and new sections for your Shopify store.
Core, theme and plugin updates tested on staging before they go live.
Malware scans, firewall rules, login protection and fast clean-up if anything gets through.
Automatic off-site backups, tested restores and a clear plan if the worst happens.
Around-the-clock monitoring with alerts to our team the moment the site has a problem.
Monthly Core Web Vitals and SEO checks, so new content and apps never quietly slow things down.
New pages, banners, sections and small features handled from your request list.
Urgent issues prioritised, with a named contact who knows your site.
Plans
Monthly plans priced in writing, month to month, with 30 days' notice to end.
Essential
Updates, backups, security and uptime monitoring every month.
Most chosen
Everything in Care, plus development hours for fixes and changes.
Growth
Ongoing improvements, new features and testing for a site that keeps getting better.
In every plan
How it works
A health check first, then steady monthly care — and a fast response when something urgent comes up.
Free 30-minute call
Your site, hosting, updates and risks reviewed.
Within 48 hours
The right plan for your site and its monthly fee in writing.
Backups & monitoring
Access, backups and monitoring set up, and urgent fixes made.
Monthly reports
Updates, checks and your requests handled, with a report every month.
Straight answers
The things brands actually ask us before a build — answered properly, including the times the answer is that you do not need us.
It depends on the platform, the size of the site and how many development hours you need each month. After a short call we send a fixed monthly fee in writing.
Shopify handles hosting and security, but themes, apps, content and speed still need care. Maintenance covers theme updates, app reviews, fixes, speed checks and new features.
Yes. We start with a health check, fix anything urgent and document the site, then maintain it as if we had built it.
Monitoring alerts our team straight away. We investigate, restore from backup if needed and keep you updated until it is resolved.
Unused hours do not carry over to the next month unless agreed in writing, so we plan work with you to use them well.
No. Plans run month to month and either side can end them with 30 days' notice.
Still weighing it up?Tell us the situation
Guides
Practical answers to the questions we hear most, from the team that builds these stores.
All insightsShopify handles servers and security, but your store still needs regular care: apps, theme updates, speed, broken links, data backups and checkout tests. Here is a practical maintenance checklist to keep a Shopify store fast and selling.
A slow Shopify store costs sales and rankings. This practical guide shows how to measure speed properly, then fix what usually slows Shopify down — apps, images, fonts, scripts and theme code — so you pass Core Web Vitals.
An accessible store is easier for everyone to use — and in the EU it is now a legal requirement for many online shops. This checklist covers the WCAG essentials for Shopify themes, from contrast and keyboard access to forms and product images.
Start a project
Tell us where you are — a new build, a migration or a project that has stopped moving. You get a fixed scope and a plan in writing, not a sales call.