Klaviyo email & SMS marketing
Automated flows and campaigns that turn first-time buyers into loyal customers — designed, written and tested by one team.
Quick answer
Klaviyo connects deeply with Shopify, so it knows what each customer browsed, bought and spent. That makes it possible to send the right email or SMS automatically — a welcome series, abandoned cart reminders, post-purchase follow-ups or win-back offers — and to segment campaigns by behaviour instead of blasting everyone. For most stores it is the highest-return channel they own.
What we do
From a first set of flows to a full retention programme across email and SMS.
Get a fixed quoteWelcome, browse and cart abandonment, post-purchase, replenishment and win-back flows built and tested.
A monthly calendar of campaigns for launches, sales and stories, sent to the right segments.
Consent-based SMS for launches, cart recovery and VIP offers, coordinated with email.
Segments by purchase, behaviour and value, with content that changes for each.
On-brand templates and copy that read well on phones and in dark mode.
SPF, DKIM and DMARC set up, list hygiene and sending practices that keep you in the inbox.
Sign-up forms, pop-ups and quizzes that grow your list without annoying visitors.
Lists, templates and flows moved from Mailchimp, Omnisend or Shopify Email.
Plans
A one-off build or a monthly programme — priced in writing, month to month.
Foundations
The core automated flows designed, written and launched.
Most chosen
Flows optimised and campaigns planned, designed and sent every month.
Retention
Email, SMS, loyalty and segmentation run as one retention strategy.
In every plan
How it works
Flows first, because they earn every day; then campaigns and segments that grow the list's value.
Free 30-minute call
Your Klaviyo account, flows, list and deliverability reviewed.
Within 48 hours
Flows, campaign calendar and fee in writing.
Flows first
Flows designed, written and launched, then campaigns every month.
Monthly reports
Results reported and every flow and campaign improved from the data.
Straight answers
The things brands actually ask us before a build — answered properly, including the times the answer is that you do not need us.
It depends on the number of flows and campaigns each month, and whether SMS is included. A one-off flows build costs less than a monthly programme. After a short call we send a fixed fee in writing.
At least a welcome series, browse and cart abandonment, checkout abandonment, post-purchase and win-back flows. Together they cover the moments when customers are most likely to buy.
Often, for time-sensitive messages such as launches, restocks and cart recovery. SMS costs more per message than email, so we use it where it earns its keep and always with consent.
Usually missing domain authentication, sending to unengaged contacts or sudden spikes in volume. We set up SPF, DKIM and DMARC, clean the list and adjust how and when you send.
Yes. We move your lists, consent records and templates, and rebuild your automations as Klaviyo flows.
By revenue from email and SMS, plus open, click and conversion rates, list growth and deliverability — reported every month.
Still weighing it up?Tell us the situation
Guides
Practical answers to the questions we hear most, from the team that builds these stores.
All insightsAutomated email flows earn revenue every day without new campaigns. These eight Klaviyo flows — from welcome series to win-back — are the foundation of email marketing for Shopify stores, with what to put in each one.
Subscriptions turn one-off buyers into predictable recurring revenue. Here is how subscriptions work on Shopify, how to choose between Shopify's own app and specialist apps, and how to design offers customers actually keep.
More traffic is expensive; converting the traffic you already have is not. These 15 conversion rate optimisation tactics for Shopify stores cover speed, trust, product pages, navigation, cart and checkout — and how to test them properly.
Start a project
Tell us where you are — a new build, a migration or a project that has stopped moving. You get a fixed scope and a plan in writing, not a sales call.