AI receptionist & voice agents
AI receptionist& voice agents
A custom AI receptionist that answers every call, day and night — booking appointments, answering questions and passing urgent calls to your team.
- Case studies
- 41
- Client brands
- 43
- Team specialists
- 38
Quick answer
What is an AI receptionist?
An AI receptionist is a voice agent that answers your phone line or a call button on your website. It understands what callers say, replies in a natural voice, answers questions from your own information, books, moves or cancels appointments in your calendar and transfers calls to a person when needed. Every call is logged with a summary, so nothing is missed — even at 2 a.m. or when the front desk is busy.
- Answers every call, 24 hours a day
- Books appointments into your calendar
- Hands over to staff with a call summary
What we build
AI receptionist development services
Built for your business, trained on your information and connected to the tools you already use.
Get a fixed quoteAI phone receptionist
A voice agent on your existing number or a new one, answering calls in a natural voice and your business's tone.
- Phone line
- Natural voice
- 24/7
Appointment booking
Callers book, move and cancel appointments by voice, straight into your calendar or booking system.
- Google Calendar
- Outlook
- Booking systems
Website voice agent
A call button on your website, so visitors can talk to your receptionist without picking up a phone.
- Website widget
- Voice
- No phone needed
Questions and information
Answers about services, prices, hours and policies, taken only from the information you approve.
- Knowledge base
- FAQs
- Your content
Call transfer and messages
Urgent or complex calls passed to the right person; messages taken and sent by email, SMS or WhatsApp.
- Warm transfer
- Messages
Clinics, salons and service businesses
Receptionists set up for clinics, dentists, salons, spas, real estate and home services, with their own booking rules.
- Clinics
- Salons
- Home services
CRM and system integrations
Callers matched to records, new leads created and call notes saved in your CRM or practice software.
- CRM
- Practice software
- Webhooks
Call logs, summaries and reports
Every call recorded where permitted, transcribed and summarised, with a dashboard of bookings and missed opportunities.
- Transcripts
- Summaries
- Dashboard
Options
Three ways to add an AI receptionist
Each receptionist is scoped around your calls and systems and priced in writing before we start.
Start
Answer & message
Answers every call, handles common questions and takes messages for your team.
- Your number or a new one
- Questions from your info
- Messages by email or SMS
- Call summaries
Most chosen
Answer & book
Everything in Answer & message, plus booking straight into your calendar.
- Calendar booking
- Rescheduling and cancelling
- Reminders
- Transfer to staff
Custom
Integrated voice agent
A voice agent connected to your CRM, practice software or custom systems.
- CRM integration
- Custom workflows
- Multiple languages
- Reporting dashboard
In every receptionist
What every AI receptionist includes
- A voice and script that match your brand
- Answers only from information you approve
- Clear hand-over to a person when needed
- Call recording notices where required
- Data handled under GDPR and India's DPDP Act
- Testing with real call scenarios
- A dashboard of calls and bookings
- Training and 30 days of post-launch fixes
How it works
From missed calls to every call answered
We learn how your front desk works, then build a receptionist that follows the same rules.
Free 30-minute call
Call review
The calls you get, the questions callers ask and how bookings work today.
Within 48 hours
Plan & fixed quote
Script, booking rules, integrations and price in writing.
Test calls with you
Build & test
The receptionist built and tested on real scenarios before any customer hears it.
30 days of fixes
Go live
Switched on, with call summaries reviewed and the script tuned in the first weeks.
Straight answers
Questions worth asking Questions worth asking
The things brands actually ask us before a build — answered properly, including the times the answer is that you do not need us.
How does an AI receptionist work?
When someone calls, the voice agent turns their speech into text, works out what they need using your approved information and booking rules, and replies in a natural voice. It can book appointments in your calendar, take a message or transfer the call to your team.
How much does an AI receptionist cost?
There is a one-off build cost, which depends on your booking rules and integrations, and a running cost for calls, which depends on how many minutes it answers. We send a fixed quote for the build and a clear estimate of running costs.
Will callers know they are talking to an AI?
Yes — we recommend the receptionist says so at the start. Callers get quick, natural answers, and can always ask for a person.
Can it book appointments in my existing system?
Yes, if your calendar or booking system can be connected — Google Calendar, Outlook and most booking systems with an API. We check your system during the first call.
What happens if it cannot answer a question?
It never makes up an answer. It takes a message with the caller's details or transfers them to your team, following the rules you set.
Can it keep my existing phone number?
Yes. Calls can be forwarded to the receptionist from your existing number — all the time, after hours or only when the line is busy.
Still weighing it up?Tell us the situation
Start a project
Let's build yours Let's build yours
Tell us where you are — a new build, a migration or a project that has stopped moving. You get a fixed scope and a plan in writing, not a sales call.
- Fixed quote in 48 hoursScope, milestones and price in writing before anything starts.
- No obligationThe plan is yours to keep, even if you build it somewhere else.
- Straight to the teamYou talk to the people who design and build it, not an account manager.